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Articles in this section

  • How do I change the address on my Order?
  • What are the benefits of having an online account?
  • I bought my tickets through a third party website - are my tickets valid?
  • I booked over the phone - why isn't my booking showing on my online account?
  • Can I have a refund or exchange on my tickets? My plans have changed.
  • What if my tickets are stolen?
  • The stub has come away from my ticket - Can I still get into the event?
  • Damaged or smudged tickets - what can I do?
  • Gift Receipts
  • The money hasn't been taken - when will my card be charged for the booking?
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What if I Lose my General Admission / Standing ticket?

Tickets should always be treated like cash. Please keep them in a safe place ALWAYS.  General admission tickets cannot be replaced. 

Related articles

  • What if my tickets are stolen?
  • How do I Contact Customer Service?
  • What if I don't receive my tickets?
  • Damaged or smudged tickets - what can I do?
  • Customer Service Opening Hours?
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