Live Ticket Delivery Updates

Live Ticket Delivery Updates The latest dispatch information for some of our biggest events - updated daily.

Cancelled and Altered Events

Cancelled and Altered Events Venue changes, date changes and refund information - updated daily.

Confirmation of Booking

Confirmation of Booking Instructions on how to check the details of an existing order.

Access Information

Access Information Booking procedure and policies.

Collector Tickets

Collector Tickets Find out more about our new and exclusive Collector Tickets here.

Festival Information

Festival Information Useful information for festivals. Deposit scheme payment dates

Update Delivery Address

Update Delivery Address Update your delivery address for an existing booking.

My Account

My Account View your order details, update your billing information and print a receipt.

Contact Us

Contact Us 95% of our customers find what they're looking for on our helpdesk - but if you still need to contact us, click here.

Gift Wrap

Gift Wrap Giving tickets as a gift? Our new gift wrap boxes are a perfect finishing touch.
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Please, try to use explanatory expressions and try ask clear questions when you are performing the search as much as possible. For example; such as, “What are the payment terms?” or “Can we buy tickets by instalments?"

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There's lots of information here on our helpdesk and it's really easy to use. Just enter your questions into the search bar and view the results...95% of our customers usually find the answers they need without having to contact us. 

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Hit the Contact Us tab (under the blue Go button) near the top of the page to send us an email and we'll get back to you as soon as we can. If you'd rather speak to us, here are the details:

Republic of Ireland:
0818 903001

Northern Ireland & UK
0333 321 9996

International Customers
00 353 818 903001​

Fan Support Hours (Local Time Zone)
Mon - Fri: 8:30AM - 6 PM
Sat: 9:30 AM - 6 PM
Sun: CLOSED


Please note that if you have booked for a show in the United Kingdom you need to contact Ticketmaster UK. Phone: 0333 321 9999 Overseas: 0044 161 425 7563. Or you can contact Ticketmaster Ireland through their website www.ticketmaster.co.uk

If you're calling for help with an outstanding order, please have your booking reference number and the last 4 digits of your card number handy. We work in line with the Data Protection Act, so to keep your details safe we can only discuss a booking with the cardholder we have on record.

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