If your ticket delivery is currently by post and you'd like to switch to mobile, contact Fan Support by following the steps below:
- Sign into your Ticketmaster Account.
- Find your order in the My Tickets section or My Events in the app.
- Select the Chat icon.
If you have an eTicket, you'll have access to Print-at-Home or mobile tickets in your account. We can’t change this ticket type to post or collection.
You can learn more about different delivery options by visiting our Find My Tickets page.