To check if a delivery method change is possible, follow these steps:
-
1. Sign into your My Account.
2. Find your order in My Events.
3. Under Ticket Delivery, click Change to view alternate delivery options. -
1. Sign into your My Account.
2. Find your order in the My Tickets section.
3. Under Ticket Delivery, click Change to view alternate delivery options.
If you don’t see an option to change the delivery method, it may be for one of the following reasons:
- The Event Organizer isn’t allowing delivery changes for your event.
- Your tickets are only available for mobile entry.
- Your event only accepts physical tickets.
- You have VIP tickets.
- You have resale tickets.
