Ticketmaster SafeTix are encrypted mobile tickets built with powerful fraud and counterfeit protection.
If your event is using SafeTix, you can view your tickets by following these steps:
- Download the Ticketmaster app or sign into your My Account. Make sure you’re using the latest version of our app.
- Find your order in My Events.
- View your tickets by tapping View Barcode.
- When you arrive at your event, present the barcode to be scanned. Screenshots won’t get you in.
Once you view it in our app, your ticket is automatically saved on your specific device. Mobile data reception can be limited, so make sure you’ve viewed your tickets before you arrive at the venue to ensure that you’ll be able to access them at the venue without connectivity.
If you’re gifting to someone, transfer the ticket as screenshots won’t gain you entry. Visit the FAQ How do I transfer tickets? for more information.
Adding to Phone Wallet
- Android users may also add your tickets to Google Wallet by downloading the Google Pay app on their phone.
- The Add to Wallet feature isn’t available yet for iPhone users. Please access your tickets from the Ticketmaster app.
