You can use Ticket Transfer for most events, but some have rules and restrictions. You can find your event's available options listed in your confirmation email or on the venue's official site. If Ticket Transfer isn’t eligible, you'll receive a message that the Event Organiser hasn’t activated the feature when you select the transfer button.
The option may not be available for one of the following reasons:
- The venue doesn't offer Ticket Transfer yet (we're working on that).
- The artist or venue turned Ticket Transfer off for that event/section.
- The event was cancelled (ticket buyers get automatic refunds).
- The event already took place.
- The tickets were bought over the phone.
All merchandise and ticket insurance originally purchased or included with the ticket are not transferable. Ticket insurance will not apply to transferred tickets.