The option may not be available for one of the following reasons:
- The venue doesn't offer Ticket Transfer yet.
- The artist or venue turned Ticket Transfer off for that event/section.
- The event was canceled (ticket buyers are automatically refunded).
- The event has already happened.
- The tickets were bought over the phone.
- Ticket Transfer hasn't been enabled for the event. If the Event Organizer chooses to activate transfer, it will be available no later than 48 hours before the event.
I received an error while accepting tickets. What should I do?
Go to your Upcoming Events and refresh the page to see if the tickets appear. If the sender is unable to cancel the transfer and resend the tickets, contact Fan Support.
Ticket insurance originally purchased or included with the ticket is not transferable and will not apply to transferred tickets.