If your tickets are on Box Office collection but you’re not going to be at the event yourself, you need to give the person who is a Letter of Authorisation. Below is a template for this for you to fill in and print out. You’ll need to check if the venue accepts a Letter of Authorisation which you can do by clicking here. 

Not all venues accept Letters of Authorisation!


Letter Of Authorisation

Full name and address of the cardholder :

Telephone number :

Booking reference number :

Event name :

Event date :

Venue :

Number of tickets purchased :

Name of person collecting the tickets : 

The type of photographic ID that person will have with them :
(driving license, passport etc)

Last 4 digits of the payment card :

Don’t forget that the card holder also needs to sign the letter!