If your tickets are on Box Office collection but you’re not going to be at the event yourself, you need to give the person attending the event a Letter of Authorisation. Below is a template for this for you to fill in and print out.
Contact Fan Support to confirm that your venue accepts a Letter of Authorisation.
Letter Of Authorisation
Full name of the cardholder:
Billing address of the cardholder:
Telephone number:
Booking reference number:
Event name:
Event date:
Venue:
Number of tickets purchased:
Name of person collecting the tickets:
The type of photographic ID that person will have with them
(driving license, passport etc):
Last four digits of the payment card:
Signature of the cardholder: