Submit a request – Ticketmaster Help

Please choose a request type below

Your email address

SH Event Code(optional)

Event Name

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SH Event Name(optional)

SH Venue Name(optional)

What can we help you with?

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What can we help you with?(optional)

What does your order number look like?

Order number(optional)

Your order number needs to be formatted **-*****, please only enter 1 order at a time.

Booking reference (Example - 12-34567/UK2)

_

Listing ID

Your listing number needs to be formatted RL********, please only enter 1 listing ID at a time.

Order Number(optional)

Your order number needs to be formatted RE********, please only enter 1 order number at a time.

Old email address

New email address

Gift card number – first 8 digits(optional)

Gift card number – last 8 digits(optional)

Please take care to enter your gift card number correctly.

Gift card number 1 - First 8 Digits(optional)

Gift card number 1 - Last 8 Digits(optional)

Gift card number 2 - First 8 Digits(optional)

Gift card number 2 - Last 8 Digits(optional)

Subject

e.g. How do I make a booking?

First Name

Last Name

Mobile Number

Billing postcode

New address line 1(optional)

New address line 2(optional)

New postcode(optional)

Last four digits of purchase card

Enter 0000 if you do not remember which card you paid with

Last four digits of purchase card(optional)

Enter 0000 if you do not remember which card you paid with

Event Name

Event Venue

Event Date

Event Start Time(optional)

Please provide a summary of your recent account usage

To help us assess your account activity and security, please provide the details of the last purchase you made including date and amount or when you last accessed your account, if known. Please state if no previous purchases have been made

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Attachments(optional)

Add file or drop files here