Have a query about an order you've made with us?
- What are the benefits of having an online account?
- I bought my tickets through a third party website - are my tickets valid?
- I booked over the phone - why isn't my booking showing on my online account?
- Can I have a refund or exchange on my tickets? My plans have changed.
- What if my tickets are stolen?
- The stub has come away from my ticket - Can I still get into the event?
- Damaged or smudged tickets - what can I do?
- Gift Receipts
- The money hasn't been taken - when will my card be charged for the booking?
- Ticket Transfer
- What if I Lose my General Admission / Standing ticket?
- How do I change the address on my Order?
- How do I get confirmation of booking?